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There have also been issues with Microsoft’s latest Surface devices, including the Surface Pro 7 and the Surface Laptop 3. Issues include problems with the Always-On Connections. Microsoft says affected devices will have more than one Always On-capable network adapter.

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The problem will lead to unexpected shutdowns or restarts. A fix is coming and could land as early as mid-June.

A second issue relates to mouse and keyboard inputs NVIDIA Video cards Drivers when gaming. Microsoft notes that in the Windows 10 May 2020 Update, some gamers might experience the loss of the mouse input when playing certain titles.

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Finally, there’s an issue with variable refresh rates not working as expected on certain devices with Intel integrated graphics in the May 2020 Update. According to Microsoft, when using a monitor with a variable refresh rate, you won’t get variable fresh rates in games using DirectX 9. Again, Microsoft is working on a fix with Intel and is investigating.

Unplug any unnecessary devices from your computer, like flash drives and dongles. Laptops should have nothing plugged in at all , and desktops should only have a monitor, mouse, and keyboard attached.

This happens due to games and apps that use “GameInput Redistributable,” which is bundled or installed as part of Xbox Game services in Windows 10. If that’s the case with your device, Microsoft applies what’s called a “compatibility hold” to safeguard it. It blocks the update so as not to cause the problems we are about to describe, some of which are of particular concern for gamers. The Windows 10 May 2020 Update will only install via a Windows Update on your device when Microsoft is confident that you will have a good experience. Here’s a look at some of the things that might be holding it back. Microsoft also offers a list of potential Windows 10 installation error codes and what they mean.

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